We create amazing customer experiences.

As a creative digital agency focused on customer experience, some of our most engaging work is created for shopping centres and online retailers. We also build brands, develop award-winning loyalty and rewards apps, invigorate online charities and Not-For-Profit organisations, and deliver incredible augmented reality projects.

Sensory overload!

Brisbane's Authentic Asian Cuisine

We helped visitors discover Asia without leaving Brisbane. Follow created the Experience Sunnybank brand vision using stunning design to expose a wealth of exotic cuisine and cultural diversity.

Global by design

Enabling worldwide adventure enthusiasts

Delivering a global e-commerce presence for Yakima, the premium adventure roof rack brand, we helped their amazing local enterprise expand sales and distribution across 21 markets worldwide.

The Metropolitan Spring Hill

Retro accommodation and dining

We helped reimagine Brisbane’s first ever Motor Inn as The Metropolitan Spring Hill, delivering a whole new brand and site for a retro dining and accommodation offering on the outskirts of the Brisbane CBD, located in historic Spring Hill.

Rewarding loyalty

World class rewards app born at Follow

Follow initiated the vision and design strategy for the award-winning loyalty and rewards smartphone app, Norbit®. With customers throughout Asia-Pacific, Norbit® has capitalised on a joint vision to deliver Australia’s most immersive and rewarding loyalty app experience, on both iOS and Android platforms.

Guide Dogs Queensland

Supporting people with low or no vision

Recognised as one of the most trusted brands in Australia, Guide Dogs Queensland relied on Follow to create innovation of their online presence.

Escape from reality

AR Campaigns

Our design and development expertise underpins one of the South Pacific’s most outstanding Augmented Reality applications. With more than 5 years designing and launching AR campaigns, Follow knows exactly how to merge a virtual and physical experience to help customers reach the next dimension.


Family values in online footwear

We helped reinvent the Suna brand and online presence, delivering a rewarding and seamless online shopping experience to their loyal customers.