We are a senior team of
thinkers, designers and coders
But really what we all do is solve problems
Every single interaction matters.
We tackle all projects as a full service digital agency by putting people at the centre of our thinking. And people never operate in one moment in time, our lives are fluid and continuous and so are interactions your customers have with your brand. We make sure that our recommendations consider this, and we suggest tactics that work right now, underpinned by a strategy that works long term.
We trust our people to do what they do best and give them the space to do so.
We don’t believe in ‘work personas’. Who you see is who we are, and by being our true selves we can be open, honest and transparent with you.
We don’t chase likes. We put people before short term KPIs. By truly connecting as individuals we build long term loyalty.
A sale is just a moment in time. Connecting to people before, during, and after a sale (and everywhere in between) builds your brand and increases profits over time.
Integrity and doing things the right way always wins.
Staying true to our mantra –
People First, Results Follow – we are a diverse team who are all encouraged to be our authentic selves at work.
Our team is chosen based on ability to deliver their best work, embrace their individuality, bring diverse experiences, and work with a true desire to make an impact based on what we do.
Our approach encourages all team members to think independently about each project and share their ideas. Every specialist on your project will be a curious self starter who’s fully invested in you and your project with the experience to consult, listen to feedback, and deliver what’s needed.
Meet the flock
The difference in our people is what we believe makes all the difference in delivering results. We’ve come from different walks of life and our senior team have one thing in common – we’ve all been business owners outside of our time at Follow. Why does this give us an advantage? We know the importance of looking at your overall business, know how important it is to get results that make a financial impact, and we look beyond the project to give you the best chance of success.
So what’s up with the ducks?
This came from our humble beginnings with marketing campaigns based on the imprinting behaviours of ducklings following the first-mover. It’s a long story. Regardless, you’ll see signs of ducking and weaving in our brand. You might think we’re plucking quackers, but don’t worry about the bill. We go into every project to feather your nest before we feather ours. We always look calm on the surface and will make you feel the same, and yes, we love a good (or bad) pun.
Norbit® – Award winning app
We understand the challenges of building products and taking them to market. We designed and built Norbit® in house and thought about the full customer life cycle. The wide ranging features offer the best possible customer experiences and connection with your precinct or brand, with a track record of customer adoption.
Winning the Excellence in Marketing Award at The Property Council of Australia (Qld) Awards 2017 and the 2017 Digital Initiative at the Shopping Centre Council of Australia Awards for their interactive Augmented Reality Easter Egg Hunt.
We’re fully fledged experts in Retail Marketing, Product Design, Technology, SaaS, Not-for-Profit, Loyalty and Membership.
We can help you with branding, graphic design, anything web related (no duck pun intended, we promise!), copywriting, and marketing strategy, tactics and execution.Our solutions
We put you first by putting the best people forward
We know what we’re good at, and surround ourselves with a pool of specialist partners who we integrate with as required for photography, videography, animation, and SEO/SEM. By surrounding ourselves with experts in their fields, we can provide you a full service offering without unnecessary overheads.Our services