Since 1960, Guide Dogs Queensland has provided vital support to people who are blind or have low vision. The comprehensive list of services and support offered helps customers experience the freedom and independence they deserve.
Recognised as one of the most trusted brands in Australia, Guide Dogs Queensland relied on Follow to deliver a re-imagining of their online presence.
Follow implemented our design strategy process to unpack the needs of Guide Dogs Queensland and their many stakeholders. We worked with the Queensland team in a series of workshops and ideation sessions to clearly establish the goals of each business unit and the needs of all customers.